A bouquet of flowers framed in an arched overlay

Hi, I’m Claire.

Content creation is about storytelling with empathy.

At the same time, clarity, quality, and accuracy are essential elements of great user experiences. As a UX-trained content designer, I make written and visual digital content for simple, intuitive interactions that serve users.

Check out my case studies and samples to learn more about my process and methods.

Projects and processes

UX writing

Crafting clear, uniform, and accessible experiences for all readers.

Instructional scripting

Retooling a workshop for consistent language and clear actions.

Site architecture

Migrating an intranet from OpenText to WordPress and redesigning the navigation

Content design

Rewriting and reorganizing informational hierarchies for user needs

Copy samples

Product announcement emails, MQL to SQL conversion series, and new feature announcements.